Used & Refurbished Condition Guide
Every used and refurbished product at GIGGOTECH is checked, tested and clearly graded so you know exactly what to expect before you buy.
Brand New
Unused product in new condition.
- No signs of previous use
- Fully working
- May include original packaging
- Best for customers wanting a new device
Like New
Excellent condition with little to no visible wear.
- Fully tested and working
- Very minimal signs of use
- Screen and body in excellent condition
- Great choice for near-new quality
Excellent
Lightly used with only minor cosmetic marks.
- Fully tested and working
- Minor light scratches or marks may be present
- Screen is clear and usable
- Great balance of price and condition
Good
Used condition with visible signs of wear, but fully functional.
- Fully tested and working
- May show scratches, scuffs or small marks
- No major faults affecting normal use
- Best value option for everyday use
Fair
Heavier signs of use but still tested and functional.
- Fully tested and working
- Noticeable cosmetic wear
- May include deeper scratches or marks
- Budget-friendly option
What’s Included?
Included accessories may vary by product.
- Product listing will show what is included
- Chargers, cables or accessories may vary
- Original box may not always be included
- Please check each product page before ordering
Our Testing Process
Before dispatch, products are checked for key functions such as power, charging, buttons, screen, connectivity, cameras where applicable and general usability.
Warranty & Returns
Products sold by GIGGOTECH include warranty cover unless stated otherwise on the product page. If something is not right, please contact us and we will help resolve the issue.
Frequently Asked Questions
Will my item look exactly like the photos?
Product photos may represent the model. For used or refurbished products, minor cosmetic marks may vary unless clearly stated.
Are used products fully working?
Yes. Used and refurbished products are tested to make sure they are functional before dispatch.
Does “Used - Good” mean damaged?
No. “Used - Good” means the product is fully working but may show visible cosmetic wear such as scratches or scuffs.
Do products include accessories?
Accessories vary by product. Please check the individual product description for what is included.