Shipping policy

Shipping Policy

At GIGGOTECH, we aim to deliver your order as quickly and efficiently as possible, whether you’re ordering within the UK or internationally.

📦 Order Processing

  • Orders placed Monday to Friday before 4:00 PM (UK time) are processed and dispatched the same day.

  • Orders placed after 4:00 PM, on weekends, or on UK public holidays will be processed on the next working day.

🇬🇧 UK Delivery

⚡ Next Day Delivery (UK Only)

  • Eligible UK orders are shipped via Next Day Delivery.

  • Delivery times may vary slightly due to courier delays or circumstances beyond our control.

🎁 Free Next Day Delivery (UK)

  • Free Next Day Delivery on all UK orders over £50

  • Applies to standard UK delivery locations

  • Orders under £50 will have shipping costs calculated at checkout

📅 Weekend Orders (UK)

  • Orders placed on Saturday or Sunday will be dispatched on Monday

  • Delivery will be attempted on the next working day (Tuesday)

🌍 International Shipping

We ship to selected international destinations. International shipping rates are calculated at checkout based on destination, package weight, and size.

⏱ Estimated International Delivery Times

Delivery times below are estimates and begin once the order has been dispatched:

  • Ireland: 4–5 working days

  • Western Europe (e.g. France, Germany, Netherlands): 4–7 working days

  • Rest of Europe: 5–10 working days

  • United States & Canada: 7–12 working days

  • Rest of World: 7–15 working days

All international shipments are tracked, and some destinations may require a signature on delivery.

🌐 Customs, Duties & Taxes (IMPORTANT)

🇪🇺 European Union Orders

We are IOSS (Import One-Stop Shop) registered, which means VAT is collected at checkout for eligible EU orders.

    • Orders valued at €150 or below

      • VAT is applied at checkout.

      • No additional VAT or import charges should be required on delivery.

    • Orders over €150

      • May be subject to local VAT, customs duties, and import fees.

      • These charges are not included in the product price or shipping cost.

      • Any applicable charges are determined by the destination country’s customs authority.

      • These charges remain the responsibility of the customer.

🌍 All Other International Orders

  • For customers in Ireland and EU countries, we are IOSS (Import One-Stop Shop) registered. This means that VAT is collected at checkout, so your order should not incur additional customs charges or handling fees on delivery.

  • GIGGOTECH is not responsible for delays caused by customs clearance.

📍 Shipping Address

Please ensure your shipping address is entered correctly and in full at checkout.
GIGGOTECH cannot be held responsible for delays, failed deliveries, or lost parcels resulting from incorrect or incomplete address details.

📬 Tracking Information

Once your order has been dispatched, you will receive a confirmation email with tracking details.
Tracking availability may vary depending on the courier and destination country.

❗ Delivery Delays

While we aim to meet stated delivery times, GIGGOTECH is not responsible for delays caused by couriers, customs processes, weather conditions, or other unforeseen events beyond our control.